Heather has BS in Scientific and Technical Communication and has assisted many clients in creating their management system documentation for standards such as ISO 9001, IATF 16949 (formerly TS), and ISO 14001. She has facilitated Internal Quality Auditor and Internal Environmental Auditor training for companies in many different industries. As an RAB-trained Lead Assessor, she has performed audits in a broad range of industries using a variety of quality & environmental standards. As the Management Representative for an automotive supplier, Heather successfully facilitated and maintained a QS9000/ISO 9001 registration.
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